Onboarding Your Nexar One
Get the best driving experience by setting up the Nexar One to the Nexar app
Before anything else
This guide is intended for individuals who bought the Nexar One for personal use. If you are a business owner who signed up for Nexar Fleets, please refer to the setup instructions provided here. If your Nexar dash cam came from your Insurance provider, please see our setup guide here.
The Nexar app connects to the dash cam through Bluetooth and WIFI. Please make sure there are no other WIFI networks in the area, and that VPNs, hotspots, and antivirus apps are disabled to avoid having issues during the app and dash cam setup.
Once the initial setup is complete, the dash cam will stream and save drive recordings to your phone so you can watch, trim, or share these videos later.
The Nexar app works best with a compatible phone and a phone number that is registered in a supported country. Please note that wireless Carplay and Android Auto are not compatible to be used with Nexar while driving as these can interfere with the connection between the app and dash cam. VPNs, hotspots, and antivirus apps should also be disabled to avoid any connection issues when driving.
Check out this great installation video!
Or read the steps below
Onboarding Your Nexar One
1 Download the Nexar app
2 Connect the add-ons
Attach the +Connectivity add-on to the right-hand side of the dash cam and the cabin view camera (if available) on the left-hand side.
3 Connect the mount and cable
Attach the magnetic mount to the road-facing camera, making sure it's firmly connected, then plug the power cable to the power port on top of the mount.
4 Power on the dash cam
Connect the Nexar OBD power adapter to the OBD port or insert the charger into the power outlet, making sure they fit securely. If you have chosen the Nexar hardwiring kit, we recommend seeking professional assistance with the installation.
5 Open the Nexar app
Follow the on-screen instructions. Make sure that the phone's cellular data, WIFI, Bluetooth, and Location are enabled.
6 Mount the dash cam and tuck the cable
Remove the protective film on the camera lens. Check the camera view on the Nexar app and position it where you have a full, clear view of the road and cabin (if cabin-view is available). Peel off the backing plastic from the adhesive, then firmly attach the camera to the windshield.
7 Hide the cable
Use the installation tool and cable clips provided with the dash cam to hide and secure the cable around the windshield.
You're all set! Start driving safely!
Having trouble onboarding your phone?
Use our troubleshooting instructions for Nexar One to help in case you get into a bumpy road.