About Clips and Drives

Using the Nexar app, you probably noticed two types of videos - “Drives” and “Clips”. Here, we will elaborate on both.

What are Drives?

Drives are exactly as they sound  - they are recent recordings of your full drives, no matter how long they lasted. They are saved to the Videos tab on the Nexar app, and you can play them at any time (as long as they exist), or use them as evidence for insurance purposes.

The Drives are automatically deleted based on available free space on your phone. You can also delete one or more drives, by clicking the “Select” button at the top right corner of the Videos tab, and then selecting the recordings to be deleted. You can select one, or a few, or use the “Select all” button at the top left corner. You can cancel and return to the list of videos.


 

What are Clips?

Clips are snippets of drive footage that are saved to your phone and your Nexar Cloud. These clips are automatically created when the app detects dangerous events (such as hard brakes) or collisions on the road.

See something really cool during your drive that you’d like to keep but it wasn't automatically detected and saved? You can either create a manual clip by double-tap (iPhone) or single tap (Android phones) on the app’s screen while the drive is being recorded. Additionally, you can create a manual clip after you’ve completed your drive.


 

How do I upload a clip to the Nexar Cloud?

Whenever a clip is created, it is immediately uploaded to your Nexar Cloud in full HD quality over 4G, through the use of your phones’ cellular data. In case you are using Nexar One, you will have the option to create clips in 4K quality when you are next to the camera. 4K clips can be uploaded over WiFi as well.


 

How do I sync a clip to the Nexar Cloud?

Syncing files to the Nexar Cloud can be done via WiFi or mobile data. You just need to make sure that the app stays open when syncing.

For important drives that you'll need to permanently save to the Nexar Cloud, just create a clip out of it and it will sync to the Nexar Cloud once Internet connection is available.

 


 

Do I need the app to sync to the Nexar Cloud?

Yes, since each clip and drive requires the user's identifier.


 

How can I delete my clips?

Manually deleting clips from the app also permanently deletes clips from your Nexar Cloud account. On the other hand, clips that were deleted through loop recording will only be deleted from the app. 

There are two ways for deleting clips on the Nexar app.

From the Clip Summary screen

    1. Tap the clip you want to delete → this will open a new screen with the clip and the route map
    2. Tap the trash bin icon at the top right corner of the screen
    3. Tap the “Delete video” button to confirm deletion

From the Videos tab

    1. Click “Select” button at the top right corner
    2. Select the drive(s)/clip(s) you wish to delete
    3. Click “Delete videos” to confirm deletion

 

Do I need to delete Drives?

Simply said, no. However, in order to use as little of your available phone storage as possible, we automatically delete drives depending on how much free space you have on your phone, and how “old” those drives are. In any event, you can go to the app’s Settings to select how much free space the Nexar app shall use on your phone.


 

How can I upload a Drive to the Nexar Cloud?

To back up an important moment from a recent drive, follow these steps: 

  1. Enter the Videos tab in the Nexar app
  2. Select the relevant drive
  3. Click Save to cloud
  4. Trim the relevant part and click Save clip

If your dashcam was connected to your phone over WiFi and Bluetooth for the entire drive, Nexar will start an upload process of the video file, and a clip card will be added to your videos timeline under the relevant drive card. 

In case you were not connected to your dashcam for the entire drive (or for some part of your drive, you will have to be next to dashcam when creating the clip. The Nexar app will transfer (fetch) the video file from the dashcam to your phone first, and then start the upload process to the cloud.


 

How can I delete my Drives?

There are two ways for deleting drives on the Nexar app. 

From the Drive Summary screen

    1. Tap the drive you want to delete → this will open a new screen with the drive and the route map
    2. Tap the trash bin icon at the top right corner of the screen
    3. Tap the “Delete video” button to confirm deletion

From the Videos tab:

    1. Click “Select” button at the top right corner
    2. Select the drive(s) you wish to delete (those are not labeled)
    3. Click “Cancel” to confirm deletion

Note that by manually deleting your drives from the Nexar app, will permanently delete it from your Nexar Cloud account as well. If you wish to keep a record of your drive in the Nexar Cloud, we recommend just letting the Nexar app loop record the old drives with new ones.


 

If I delete the Nexar app, what will happen to the recorded drives?

When deleting your Nexar app, all videos that are saved locally on your phone will be deleted. Videos that have already been uploaded to the Cloud are still accessible to you on the Videos tab in the Nexar app, or when logging into your Nexar Cloud account (excluding Nexar One users). 

 

Having trouble? Contact support via the in-app chat in More > Help > Contact Us

 

 

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