Return Process

Nexar Online Shop Purchase (U.S.)

Nexar One, Nexar Beam, Nexar Pro

Please click here and fill out the form in order to start the return process– a return label will be sent to you within 24 Hours via email. Make sure to enter the required information correctly and only use the label in the email we will be sending to avoid any delays.

Nexar Online Shop Purchase (International)

Nexar One, Nexar Beam, Nexar Pro

For any international order, please reach out to the Support Team via the in-app chat in order to process the return request or simply fill out the Contact Us form in our Help Center here

Amazon Purchase

All dash cam models

Cameras purchased from Amazon, will need to be requested from your Amazon Account's order page. Feel free to reach out to us if you have any questions, we’re here to help. For the complete Nexar Returns and Exchange Policy please click here.

Scosche Camera Purchase


Please use the pre-paid return label that was provided in the package.

Misplaced the return label? 

Please reach out to our Support team via the in-app chat, request a return label, and it will be emailed to you within 2 business days.

For Cameras purchased directly from Scosche, please contact Scosche Support at:

  • Phone: (800) 363-4490
  • Email:


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