Nexar dash cams sense even the slightest movement and start recording immediately, even when your car is parked. When a parking incident is detected, your dash cam will record a 10-30 second clip that will be saved in its SD card. In most dash cam models, the Nexar app will also notify you if a parking incident occurred and will allow you to save it to your Clips feed in the app as soon as you connect back to the dash cam.
How does Nexar detect parking incidents?
Whenever the dash cam turns off after a drive, it will wake up again when motion is detected. The camera will then record a short video, flag it internally as a Parking Mode video, and then shut down again. The motion sensor is sensitive enough to sense an impact on the vehicle (someone backing into your car, a break-in attempt, etc), but not sensitive enough to create an incident video based on a loud car or truck driving by.
Although the dash cam automatically switches to Parking Mode as soon as the power is cut off, only incidents that were recorded 5 minutes before and after a drive are saved. This is done to prevent recording false Parking Mode incidents such as doors slamming or when you get in and out of the vehicle.
How long will the dash cam record when a parking incident is detected?
The parking incident clip's duration depends on your dash cam model. The NEXC1 dash cam records 10-second long clips when detecting a parking incident, and the rest of the dash cam models record 30-second long parking incidents.
How to enable the Parking Mode feature on my dash cam
First, make sure that you have the latest version of the Nexar app. You can go to the App Store or Google Play and check for updates. Next, for all dash cams except NEXC2, the SD card should be properly inserted in the SD card slot.
Then, make sure that your dash cam has the latest software.
- Make sure there are no known home/office/car WIFI signals within range
- Connect your dash cam to a power source
- Turn on your phone’s cellular data
Open the Nexar app > More > Settings > External camera > Camera update > Update now.
The update process should take 2-5 minutes and will say All done when finished.
How do I know if the Parking Mode feature is activated?
Once you have finished activating Parking Mode, your next Drive Ended notifications will have a message that says Activating parking mode.
Currently, you won't get any notifications whenever Parking Mode is activated, but we'll implement the "activating parking mode" notification in the future. Please make sure to follow the process above to make sure you've properly enabled Parking Mode.
How are Parking Mode Clips are saved?
- Parking incidents are automatically saved to the dash cam’s SD card/internal memory as soon as it detects an incident while in this mode.
- If your dash cam supports the Parking Clips notifications, you'll also be notified of the incident on your phone the next time you pair/connect them.
- To know if your Nexar app and dashcam support Parking Mode and if you will get an alert when a Parking Mode incident happened, please check the table below.
*Nexar Pro/Light: To see if your dash cam supports this feature, go to the Nexar app, tap More > View and edit profile, then scroll down and check your dash cam's serial number. Supported dash cams' serial numbers start with W1C or WC.
Parking Mode Alerts in the Nexar App
When you’re back at your car and your phone is connected to the dash cam, Nexar will notify you if any parking incidents occurred. Parking incidents will also be saved to your SD card, regardless.
- To view them in the app, simply tap the notification or enter the app and go to the Activity screen.
- Going to Activity will start the parking incidents’ download. When done, the new incidents will be added to your Clips feed.
- You can easily share incidents by tapping the share button.
- Parking incidents are also uploaded to your Nexar cloud for safekeeping. Click here to learn more about cloud backups.
Having trouble viewing a parking incident?
Parking incidents that happened within 5 minutes before and after a drive will not be synced to the app as clips. In any case, you can check your SD card and look for the incident.
If the clip's download failed, you can also try the following troubleshooting steps:
- Make sure you’re near the dash cam
- Make sure the SD card is in the dash cam
- Go to your phone’s Settings and make sure that it’s connected to your dash cam’s WIFI
- Go to the app’s Activity screen and tap Try again
Still having trouble? Reach out to our support team via the in-app chat and we’ll be happy to help.
Parking Mode Clips on the SD Card
All Parking clips are recorded and saved in the SD card’s sos folder*.
If you see that something happened to your car while it was parked and no footage is available in your Nexar app, please export the footage from the SD card to your computer right away to make sure it isn’t overwritten. Please keep in mind that only incidents that were recorded over 5 minutes before and after a drive are saved to avoid recording false Parking clips.
To learn how to export your footage from the SD card, click here.
*NOTE: For NEXC2 dash cams, Parking videos can only be accessed through the Nexar app. This is because the Nexar Memory Card Reader, which is used to access the internal memory, doesn’t switch to any other folder from the videos folder where the regular drives are saved.
Continuously Charging Cars
Parking Mode switches on only when the camera is no longer charging, which happens when the car's engine is off. Yet in some new or electric models, charging continues even when the engine is off, which means Parking Mode won't work.
If you're not sure whether the port you’ve plugged the dash cam in has continuous power, turn the engine off, plug in your phone through its charger, and see if your phone continues to charge. You can also check your user manual for more information.
We appreciate your feedback
We’d like to hear your opinion about this new feature! If you have any feedback to share, or questions to ask, don’t hesitate to contact us through the in-app chat. You’re also welcome to join our exclusive Facebook community - Nexar Insiders.